Please I need help

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shady
Posts: 1
Joined: Thu Oct 12, 2017 7:44 pm

Please I need help

Postby shady » Thu Oct 12, 2017 7:47 pm

Hello, I have ordered a headset on Gearbest and they said it will be shipped between 29 Sept and 30 Sept, I payed with Paypal, and it was on 23 Sept, when 30 Sept arrived they started changing the shipping date from 1 Oct to 2 Oct, and then from 2 Oct to 3 and so on, today it's marked Dispatch: Ships between Oct 12 - Oct 13.

I have submitted a ticket many times and they start lying saying they will ship within 3 days, now it's more than 10 days and they didn't ship my order yet.

Actual statut is: Packed
my order number is : W1709221231420168

I'm really annoyed I need this item for my work (drive while having phone calls) I just need to know why they keep saying lies that they will ship it within 3 days and they don't.
JFerreira
Posts: 2
Joined: Wed Oct 11, 2017 10:55 pm

Re: Please I need help

Postby JFerreira » Tue Oct 17, 2017 8:57 pm

DATE STATUS OF SHIPMENT

2017-10-06 16:14:10 Parcel is in clearance

2017-09-21 11:49:12 Parcel arrival at London,United Kingdom

2017-09-19 17:22:15 Parcel is leaving Hong Kong Airport

2017-09-18 17:32:23 Parcel arrive in HongKong Sorting Centre

2017-09-17 17:31:11 Parcel departure in Shenzhen Sorting Centre

2017-09-14 00:00:00 Pre-registrado

I wonder where my order is now.
I've been using it for more than 30 days and the message has been more than 10 days.

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