Nach einigem Nachbohren gibt Gearbest sich etwas mehr Mühe, auch wenn ich es für unwahrscheinlich halte, dass sie wirklich eine Nachforschung einleiten bevor die 25 Werktage rum sind.. naja.
Das hier kam auf meine letzte Nachfrage (mein Faryaa-Tracking zum Vergleich weiter unten):
"Dear XXX [von mir entfernt],
Thank you for placing your order with Gearbest.
We wish to apologize for any inconvenience.
We have shipped your order out.
The delivery information
Tracking number: 95157144480XXX [von mir entfernt],shipping method: DEEXPHE,
tracking site: https://www.myhermes.de/wps/portal/pake ... verfolgung
shipping date: June 7, 2017 06:26:39,estimated time: 7-15 business days,
sku*quantity:208010302 * 1 ,PB0110101 * 1 ,
We are sorry that as there is no update until June 17 , we would start a claim for the package with the carrier and the carrier would trace your package from their end.
We are sorry to hear that you haven't received your items yet.
In order to resolve this issue, please kindly confirm the following information:
1) Please confirm your delivery address:
2) Please contact your local post office, stating your name and address.
In some cases, you may be required to collect your parcel from the post office in person.
If you collect your parcel in this way, kindly let us know.
3) We shipped your parcel on June 7. Therefore your delivery deadline will expire on July 7.
Please kindly wait until this deadline. If you have still not received your items by then we will review your case once more with the carrier and our shipping team on your behalf.
To learn more about our shipping policy and insurance, please refer to our terms and conditions here:http://www.gearbest.com/about/terms-and-conditions.html
Thank you for your patience and kind support.
If there are any additional problems or further queries, please feel free to contact us and we will do our very best to assist you.
gearbest Customer Servicehttp://www.gearbest.com/
Mein Tracking via http://www.faryaa.com/user/index/packag ... er_number=
2017-06-17 09:36:39 Parcel sent to Germany
2017-06-14 19:29:52 Parcel arrival at London，United Kingdom
2017-06-13 09:16:21 The parcel has not yet arrived at the Hermes depot Mainz
2017-06-10 21:42:01 Parcel is leaving Hong Kong Airport
2017-06-09 07:04:36 Parcel arrive in HongKong Sorting Centre
2017-06-08 18:04:01 Parcel departure in Shenzhen Sorting Centre
2017-06-06 15:54:10 The parcel has been announced electronically to Hermes.